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IT Support

IT Support for Insurance Companies

As insurance professionals, you will already be well aware of the need for reliable and secure IT systems. Confidentiality and safeguarding of data are of paramount importance in this highly regulated sector. At Bee IT Solutions, we have years of experience of working with insurance companies of all shapes and sizes. Here’s what we can offer you.

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Comprehensive IT Support for Insurance Companies

Insurance companies handle large volumes of sensitive data and strive to provide first class customer service. This process is now almost entirely dependent on digital technology, so it’s crucial to ensure that your IT infrastructure is up to date and as secure and efficient as it can be.

We can provide you with a tailored IT support service to keep day to day operations running smoothly, or to assist with a particular project. We take a proactive approach and will constantly monitor your systems to nip any potential issues in the bud, and our experienced team will be ready to provide remote or on-site assistance whenever necessary.

Award-Winning Managed IT

We are proud to have been recently recognised as the Best Managed IT Service Provider 2023 – Yorkshire in the prestigious SME News IT Awards. This is a testament to our commitment to providing our clients with the highest level of service and support.

Data security and compliance

Cyber attacks are a real and growing threat, costing many thousands of pounds in disrupted operations and damaged customer confidence. As members of the insurance sector, you will be well aware of the need for the highest standards of cyber security and the need to comply with the General Data Protection Regulations and Financial Conduct Authority guidelines.

At Bee IT Solutions, we provide a full range of cyber security services, from the most up to date firewalls and malware detection solutions to compliance with relevant regulations. We also carry out in-depth phishing testing and penetration testing to identify any vulnerabilities in your systems, and implement any necessary additional security measures.

We can also assist with staff cybersecurity training and enable your insurance business to become CyberEssentials certified and listed on the National Cyber Security Centre directory. This is an essential step if you wish to work with government or public bodies.

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Efficient cloud migration

Cloud based services are becoming an integral part of business operations, allowing staff to access data from any location and reducing the reliance on hardware and software that can quickly become outdated. We appreciate that all businesses are at different stages with their cloud migration, and we can offer tailored solutions to meet your needs.

Cloud-based solutions will give your business greater flexibility and also ensure that your data is scalable, secure and accessible in any eventuality.

The best software solutions

Insurance companies depend on effective software tools to process and manage data and provide excellent customer service. At Bee IT Solutions, we can suggest and oversee the installation and integration of the most appropriate software tools for your business. This can boost productivity and help you to stay one step ahead of the competition.

Data backup and disaster recovery

A solid data back-up strategy is necessary not just for peace of mind, but also to comply with regulations. It will allow your business to remain operational in the worst case scenario of a cyber attack, catastrophic system failure or physical disaster. We have our own data centre, so all your critical data will be stored at a remote and highly secure location.

No business can now afford an extended period of IT downtime without making significant losses and incurring serious damage to reputation. We will work with you to tailor a disaster recovery plan that will minimise downtime and allow your business to maintain continuity.

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24/7 IT support

Our team provides round the clock helpdesk support, so you will have peace of mind that any issues will be dealt with as soon as they arise. We can assist remotely or make on-site visits as and when required.

At Bee IT Solutions, we pride ourselves on working with each business on an individual basis, so that we can provide a strategic service that is tailored to the unique demands of the insurance sector, and aligns with your long-term business goals.

Contact us today to find out more about how we can help your insurance business to excel with gold standard IT solutions.

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Our IT Partners

Bee IT Solutions work with industry-leading IT & Telecoms companies and have top accreditations with some of the world’s largest ICT brands including Microsoft Silver Partner, Sophos Gold Partner, Cyber Essentials and many more.