IT Support

IT Support For Hotels

The hospitality sector is highly competitive, as hotels seek to provide a memorable guest experience whilst also managing costs and keeping up with the latest innovations. At Bee IT Solutions, we understand the importance of smooth IT operations to allow you to deliver a first class service. Here’s how we can help.

Comprehensive IT Support for Hotels

We provide a comprehensive IT support package specially tailored for hotels. As hospitality professionals, you want to focus on the quality of your guest experience, and it can be incredibly frustrating to be let down by slow or unreliable IT systems. This not only impacts your service, but also the morale of your staff.

Our expert team of technicians will take the time to understand your establishment’s particular needs and challenges, and put together a customised support plan. We will provide a proactive monitoring service so that any issues can be addressed in the early stages before they have a chance to cause you headaches.

We also provide 24/7 helpdesk support with remote guidance or onsite visits if needed. This will minimise the risk of downtime and allow you to focus on being the perfect hosts.

Award-Winning Managed IT

We are proud to have been recently recognised as the Best Managed IT Service Provider 2023 – Yorkshire in the prestigious SME News IT Awards. This is a testament to our commitment to providing our clients with the highest level of service and support.

Cloud solutions

If you have not yet taken full advantage of the potential of cloud technology, Bee IT Solutions can help you to begin or optimise this process. For example, we can set up cloud-based management systems for your properties, staff, or supply chain, and implement scalable and secure data storage systems.

This can streamline your current IT infrastructure and make day to day operations more efficient. It can also reduce your running costs and make staff communication easier if you are managing hotels in multiple locations. Cloud technologies can also be used to enhance guest communications, for example with smart interpretation tools for overseas guests.

The most up to date cybersecurity solutions

Robust cybersecurity measures are a must-have for the hospitality industry, where you are dealing with large volumes of sensitive guest details. Any data breaches could be potentially disastrous for your reputation, and may even lead to legal penalties. Unfortunately, cyberthreats are becoming more frequent and serious every day.

We can provide you with advanced cyber security solutions, including the latest firewalls and antivirus software to protect from the most common attacks, but also above and beyond this. We can carry out a thorough review of your current IT infrastructure to identify any weaknesses by using simulated cyber attacks (penetration testing).

Any issues will be promptly addressed, and we will provide an ongoing real time threat detection and data encryption service. This will give you peace of mind that your hotel’s critical data is safe, and will also ensure compliance with the General Data Protection Regulation.

IT procurement assistance

If you are a small business without a dedicated IT department, then finding the best hardware and software for your hotel can be challenging. This means that you could be missing out on tools that can enhance the efficiency of your operations and improve the quality of your guest experience.

Bee IT Solutions have extensive experience of working with the hospitality industry, and understand the sector-specific tools that are most beneficial for your business. We can make recommendations, and oversee the sourcing and installation of new technologies that are aligned with your needs and budget.

Data centre back up

Our cutting edge data centre will ensure reliable, secure and scalable data storage solutions for your hotel’s critical data. This ensures that no matter what misfortunes strike, your data will be recoverable and business continuity will be maintained. This avoids disruptions and downtime, and protects your reputation as a trustworthy and welcoming business.

To find out more about how our tailored IT solutions can streamline your hotel business, please call today to discuss your requirements and receive a free no obligation quote.

Our Managed IT Support Services

IT MOT Testing
IT Support Helpdesk
Bee IT Solutions offers 24/7 IT support helpdesk services to ensure that your business never has to experience an IT downtime. Our team of experienced IT experts is available to help you with any IT issue, big or small, at any time of day or night.

We understand that IT downtime can be costly and disruptive to your business, which is why we offer our 24/7 IT Support helpdesk services. With our help, you can rest assured knowing that your IT needs are always taken care of.
Managed Backup
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.

These benefits include:

Affordable monthly rate.

Flexible storage, so you pay for only what you need.

Pass off the cost of managing and maintaining computing infrastructure.

Real-time mobile access to synced files. Complete backup of your files to the cloud.

Fast restoration of backed up files, complete with file revisions.

Integrated email security.

Integrated Exchange archiving.

In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.

For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.

Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
Security & Compliance
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.

Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:

Job searches

Social networking websites

Microblogging websites

Video streaming Distasteful content such as adult-oriented websites and file sharing sites

By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.

Prevent Security Threats

Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.

Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
Remote Monitoring & Maintenance
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
Data Centre
Bee IT Solutions offers state-of-the-art data centre services to meet the needs of even the most demanding businesses. We provide secure, reliable, and scalable data hosting solutions, supported by our team of experienced professionals.

Our data centre is equipped with the latest security technologies to protect your data from unauthorised access, cyber threats, and physical disasters. We also have redundant power and cooling systems to ensure that your data is always available.

As your business grows, we can easily scale our data centre capacity to meet your changing requirements. We also offer guidance and support to help you choose the right solution for your business and to deploy and manage your data effectively.

Contact us today for a free consultation and to learn more about how we can help you protect your data.

Our IT Services

ISO 27001 Certification
IT Recycling Solutions
When it comes time to update your IT system, it’s important to consider what to do with your old equipment. We offer an IT equipment recycling service that can help you dispose of your old equipment responsibly and securely.

Our recycling service is comprehensive and includes all types of IT equipment, such as computers, monitors, printers, scanners, and networking equipment. Bee IT Solutions also offer a data destruction service to ensure that your sensitive data is completely wiped from your old equipment before it is recycled.
Managed Hosting
We know how frustrating –’one size fits all’ managed hosting solutions can be. Your organisation is unique and needs a unique solution. If the crucial technical support isn’t there your managed hosting service becomes the problem, not the solution it was designed to be. Bee IT Solutions provides the capability to host your services in a multitude of ways, bespoke to your own organisations needs.

Solutions designed by our experienced architects to give you the system that you need, to suit your budget and expectations, we get it right first time.

Hosted in our own wholly owned UK based data centre we will provide you with the highest levels or availability and performance , network uptime guaranteed for 100% of the time. We guarantee your dedicated support engineers will be on hand for any and every issue or query you may encounter to keep you running all the time. Our managed hosting services provide you with enhanced performance, control, security and availability.
Virtual Desktop Solutions
Cloud based computer platforms designed specifically for your business.

Now more than ever your employees need more for their platforms, working from home has become the norm, consistency and availability ore key. We can offer a virtual desktop infactructure platform that will transform your business.

Businesses spend a lot of money on hardware. With our VDI platform, you can reduce money spent on hardware, as the interface is hosted through the cloud and can be delivered through thin clients and mobile browsers. As the hardware is virtual it is managed and maintained by the cloud provider, support costs are cut while providing a flexible, reliable computing platform for each member of your staff. through the custom computing interface and application use with an affordability that is undeniably attractive.
Managed Backup
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.

These benefits include:

Affordable monthly rate.

Flexible storage, so you pay for only what you need.

Pass off the cost of managing and maintaining computing infrastructure.

Real-time mobile access to synced files. Complete backup of your files to the cloud.

Fast restoration of backed up files, complete with file revisions.

Integrated email security.

Integrated Exchange archiving.

In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.

For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.

Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
Unified Communications
Microsoft 365
Variable payment options give you the freedom to pay only for the software you need. For small and medium businesses, the Microsoft 365 productivity suite is a must have. Charged per-user per month, rather than the traditional per-machine rate, significantly reduces the amount your company has to spend to get the same productivity suite that you are used to.

Access your Microsoft 365 applications anywhere

View and share files with everyone on your team from anywhere, on any device.

Microsoft 365 enables users to access documents from anywhere on a multitude of devices, like smartphones, tablets, and more. Microsoft 365 is available wherever there is an Internet connection. At the office, at home, or on the move, Microsoft 365 offers world-class collaboration anywhere, at any time.

Every Office App is now on the Cloud

Your favourite Microsoft 365 apps are available in the cloud. The Microsoft 365 productivity suite features Outlook, Word, Excel, PowerPoint, Access, OneNote, a team SharePoint site, as well as an online meeting place with HD video and screen sharing. Everything about Microsft 365 has been redesigned to provide elite usability, with quicker load times to improve workflow. By taking advantage of the cloud, the work you do on all of these applications is automatically saved and backed up, which provides you with peace of mind.

The Cloud lets all team members comment and share projects to improve communication.

All entities of your business can benefit from adding cloud-based productivity features by Microsoft. Since team members can share, collaborate, and communicate on projects using cloud technology, they will see additional benefits from being able to work in the same project. Microsoft makes this possible thanks to an integration with Microsoft Exchange, SharePoint, and Lync, which give you powerful communication options to go with the comprehensive productivity suite.

Microsoft’s cloud solution is a secure way to store your files. Microsoft 365 servers have a 99.9% uptime, and when you store your files on Microsoft’s secure cloud infrastructure, you are saving the expense of having to maintain your own.

Increase productivity. Work anywhere, anytime, on any device. Microsoft 365 provides you with flexibility with a suite of established and new apps.
Security & Compliance
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.

Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:

Job searches

Social networking websites

Microblogging websites

Video streaming Distasteful content such as adult-oriented websites and file sharing sites

By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.

Prevent Security Threats

Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.

Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
Remote Monitoring & Maintenance
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
System Inventories

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Our IT Partners

Bee IT Solutions work with industry-leading IT & Telecoms companies and have top accreditations with some of the world’s largest ICT brands including Microsoft Silver Partner, Sophos Gold Partner, Cyber Essentials and many more.