IT Support
IT Support for Healthcare, Care Homes & Hospices
At Bee IT Solutions, we understand just how important reliable and efficient IT services are in the healthcare industry. We have extensive experience across the sector and are well placed to provide tailored solutions to care homes, hospices and other healthcare facilities, no matter how big or small.
Comprehensive IT Support in the Healthcare Sector
We pride ourselves on offering an affordable but effective service and keeping up to date with the latest developments in the fast-moving IT technology sector. We provide reliable and secure network solutions, aligned with comprehensive data protection and backup services so you can be sure that critical and time-sensitive information is safeguarded.
Our advanced cybersecurity system means that you can be confident about compliance with General Data Protection Regulations (GDPR). We will provide you with expert tailored support so that you can make well informed decisions about future growth.
Award-Winning Managed IT
We are proud to have been recently recognised as the Best Managed IT Service Provider 2023 – Yorkshire in the prestigious SME News IT Awards. This is a testament to our commitment to providing our clients with the highest level of service and support.
IT Support for GP Surgeries
GP surgeries have significant IT infrastructure demands, from appointment systems to patient records. Security is also a crucial issue to protect patient confidentiality. Here at Bee IT Solutions, we offer a comprehensive package of IT support that will ensure the seamless integration of functionality, efficiency and security.
As the deadline approaches for the 2025 VoIP switchover, it’s crucial to ensure that GP surgeries and other healthcare providers replace the Public Switch Telephone Network and move over to a digital internet-based system across a fibre network.
Voice over internet (VoIP) services offer a reliable digital based system that has a much greater flexibility than traditional landline services. This includes advanced features such as call forwarding, voicemail to email, and video calls that can be integrated with your other software.
This means that your IT infrastructure will be more efficient and streamlined, and may also be more cost effective to run. Furthermore, we can put in place a bespoke IT and telecoms strategy so that your surgery can easily accommodate peaks and troughs in demand, and you can avoid frustrating and potentially serious delays in communication.
You can be confident that patient data will be protected by a robust security system, and we will take proactive and preventative measures to manage risk, rather than just respond to issues as they arise.
IT Support for Care Homes
The care home sector is currently undergoing a significant digital transformation, which is rapidly improving the quality and standard of care. For example, all adult and social care providers in the UK are now required to fully digitise patient care records to provide continuity for patients with up to date and accurate information.
Effective digitisation makes routine care tasks faster and easier, and ensures that the care provider is compliant with GDPR. These are in place to protect the security and confidentiality of patient notes, and breaches can have severe legal consequences, and also damage the reputation of your care home.
Electronic administration systems are revolutionising the day to day aspects of resident care, allowing staff to digitally record routine information such as fluid intake, bathroom visits, and so on. This significantly reduces the amount of time that care workers need to spend on each task, and makes communication between staff, medical teams and relatives easier.
Of course, this requires robust IT infrastructure and fast and consistent broadband connectivity to run efficiently and smoothly. At Bee IT Solutions, we understand just how crucial reliable IT systems are to the care home sector. We are able to offer tailored solutions with dedicated 24/7 support and proactive maintenance to address any issues.
IT Support for Hospices
Digital technology plays an increasingly important role in palliative care. As well as providing more accurate patient records and in-house patient care, technology can give patients more choice and control over the type of palliative care they receive.
For example, wearable devices and other digital tools can be used to monitor patients remotely, so they can be cared for at home in a manner that suits them.
This is not intended to replace face -to-face care, but it provides flexibility for patients who do not want to or cannot travel to a hospice, and it also frees up beds in the hospice, manages the risk of infection, and reduces the cost and time of travelling for nurses and care workers.
Our Managed IT Support Services
Improve efficiency and optimise your systems with an IT MOT Checkup. Essential if you’re experiencing issues with your systems performance.
Bee IT Solutions offers 24/7 IT support helpdesk services to ensure that your business never has to experience an IT downtime. Our team of experienced IT experts is available to help you with any IT issue, big or small, at any time of day or night.
We understand that IT downtime can be costly and disruptive to your business, which is why we offer our 24/7 IT Support helpdesk services. With our help, you can rest assured knowing that your IT needs are always taken care of.
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.
These benefits include:
- Affordable monthly rate.
- Flexible storage, so you pay for only what you need.
- Pass off the cost of managing and maintaining computing infrastructure.
- Real-time mobile access to synced files. Complete backup of your files to the cloud.
- Fast restoration of backed up files, complete with file revisions.
- Integrated email security.
- Integrated Exchange archiving.
In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.
For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.
Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.
Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:
- Job searches
- Social networking websites
- Microblogging websites
- Video streaming Distasteful content such as adult-oriented websites and file sharing sites
By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.
Prevent Security Threats
Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.
Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
Bee IT Solutions offers state-of-the-art data centre services to meet the needs of even the most demanding businesses. We provide secure, reliable, and scalable data hosting solutions, supported by our team of experienced professionals.
Our data centre is equipped with the latest security technologies to protect your data from unauthorised access, cyber threats, and physical disasters. We also have redundant power and cooling systems to ensure that your data is always available.
As your business grows, we can easily scale our data centre capacity to meet your changing requirements. We also offer guidance and support to help you choose the right solution for your business and to deploy and manage your data effectively.
Contact us today for a free consultation and to learn more about how we can help you protect your data.
Our IT Services
Achieving ISO 27001 certification ensures your infrastructure is protected. The process can be daunting, but ISO27001 Navigator makes it simple, efficient, and cost-effective. You’ll save time and money, and be free to focus on implementing improvements to your business.
When it comes time to update your IT system, it’s important to consider what to do with your old equipment. We offer an IT equipment recycling service that can help you dispose of your old equipment responsibly and securely.
Our recycling service is comprehensive and includes all types of IT equipment, such as computers, monitors, printers, scanners, and networking equipment. Bee IT Solutions also offer a data destruction service to ensure that your sensitive data is completely wiped from your old equipment before it is recycled.
We know how frustrating –’one size fits all’ managed hosting solutions can be. Your organisation is unique and needs a unique solution. If the crucial technical support isn’t there your managed hosting service becomes the problem, not the solution it was designed to be. Bee IT Solutions provides the capability to host your services in a multitude of ways, bespoke to your own organisations needs.
Solutions designed by our experienced architects to give you the system that you need, to suit your budget and expectations, we get it right first time.
Hosted in our own wholly owned UK based data centre we will provide you with the highest levels or availability and performance , network uptime guaranteed for 100% of the time. We guarantee your dedicated support engineers will be on hand for any and every issue or query you may encounter to keep you running all the time. Our managed hosting services provide you with enhanced performance, control, security and availability.
Cloud based computer platforms designed specifically for your business.
Now more than ever your employees need more for their platforms, working from home has become the norm, consistency and availability ore key. We can offer a virtual desktop infactructure platform that will transform your business.
Businesses spend a lot of money on hardware. With our VDI platform, you can reduce money spent on hardware, as the interface is hosted through the cloud and can be delivered through thin clients and mobile browsers. As the hardware is virtual it is managed and maintained by the cloud provider, support costs are cut while providing a flexible, reliable computing platform for each member of your staff. through the custom computing interface and application use with an affordability that is undeniably attractive.
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.
These benefits include:
- Affordable monthly rate.
- Flexible storage, so you pay for only what you need.
- Pass off the cost of managing and maintaining computing infrastructure.
- Real-time mobile access to synced files. Complete backup of your files to the cloud.
- Fast restoration of backed up files, complete with file revisions.
- Integrated email security.
- Integrated Exchange archiving.
In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.
For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.
Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
Integrating your office phone system with your PC environment is the perfect way to optimise your business and streamline processes.
Variable payment options give you the freedom to pay only for the software you need. For small and medium businesses, the Microsoft 365 productivity suite is a must have. Charged per-user per month, rather than the traditional per-machine rate, significantly reduces the amount your company has to spend to get the same productivity suite that you are used to.
Access your Microsoft 365 applications anywhereView and share files with everyone on your team from anywhere, on any device.
Microsoft 365 enables users to access documents from anywhere on a multitude of devices, like smartphones, tablets, and more. Microsoft 365 is available wherever there is an Internet connection. At the office, at home, or on the move, Microsoft 365 offers world-class collaboration anywhere, at any time.
Every Office App is now on the Cloud
Your favourite Microsoft 365 apps are available in the cloud. The Microsoft 365 productivity suite features Outlook, Word, Excel, PowerPoint, Access, OneNote, a team SharePoint site, as well as an online meeting place with HD video and screen sharing. Everything about Microsft 365 has been redesigned to provide elite usability, with quicker load times to improve workflow. By taking advantage of the cloud, the work you do on all of these applications is automatically saved and backed up, which provides you with peace of mind.
The Cloud lets all team members comment and share projects to improve communication.
All entities of your business can benefit from adding cloud-based productivity features by Microsoft. Since team members can share, collaborate, and communicate on projects using cloud technology, they will see additional benefits from being able to work in the same project. Microsoft makes this possible thanks to an integration with Microsoft Exchange, SharePoint, and Lync, which give you powerful communication options to go with the comprehensive productivity suite.
Microsoft’s cloud solution is a secure way to store your files. Microsoft 365 servers have a 99.9% uptime, and when you store your files on Microsoft’s secure cloud infrastructure, you are saving the expense of having to maintain your own.
Increase productivity. Work anywhere, anytime, on any device. Microsoft 365 provides you with flexibility with a suite of established and new apps.
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.
Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:
- Job searches
- Social networking websites
- Microblogging websites
- Video streaming Distasteful content such as adult-oriented websites and file sharing sites
By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.
Prevent Security Threats
Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.
Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
Bee IT Solutions offer system inventory management to identify end of life / business critical hardware to mitigate risk to your business. To find out more, speak to one of our IT specialists today 0113 887 4311
Latest IT Support News
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Here’s a look at the key cyber security threats currently facing SMEs, and how our West Yorkshire based IT solutions company can help your business stay safe.
Why Cyber Accreditation Matters For Your Business Reputation
Here at Bee IT Solutions, we can offer a range of comprehensive cyber security compliance services, including the opportunity to get Cyber Essentials certified.
Our IT Partners
Bee IT Solutions work with industry-leading IT & Telecoms companies and have top accreditations with some of the world’s largest ICT brands including Microsoft Silver Partner, Sophos Gold Partner, Cyber Essentials and many more.