How The Right IT Support Boosts Your Business Productivity
A streamlined and efficient IT system is now at the heart of modern business operations, from construction companies to accountancy and law firms. If your IT is not functioning as well as it could, this can be undermining your business performance and productivity. Here’s a look at how our IT support service in Leeds will align with your growth strategy.
Keep downtime to a minimum
Even an IT outage that is resolved within an hour or two can potentially cost your business thousands of pounds in lost productivity. A professional IT support service will be on hand 24/7 to monitor your systems and respond instantly to any problems before they escalate.
Not only this, our expert team will work proactively to anticipate any potential issues and stop them from causing your business any disruption at all.
System optimisation
Even if downtime isn’t a regular occurrence and your IT generally ticks over, the system might not be running as efficiently as it could, with a hidden cost to business productivity. Our technicians will carry out a thorough inventory of your IT infrastructure to identify any issues under the bonnet that could be impacting the speed and efficiency of your operations.
They may make recommendations such as replacing or upgrading outdated software or hardware; reconfiguring the network to optimise performance; installing software that is specifically designed for your sector so that you have the best tools for the job; and automating repetitive tasks.
This investment in system optimisation will quickly be repaid in saved time, more effective working practices, and a more confident and motivated workforce.
Gold standard cybersecurity
Well-managed cybersecurity is now vital for businesses of all sizes, as the nature of online threats continues to evolve in scale and complexity by the day. While some kind of cybersecurity measures are a given, poorly configured security could be slowing down your systems and interrupting workflows, even if they are reasonably functional.
We specialise in implementing the most up to date security solutions that act powerfully but unobtrusively in the background, so that they will not hinder daily operations. Our IT support teams will consolidate your current security measures into system wide protection, inclusive of managed firewalls, multi-factor authentication, and anti-virus and endpoint protection.
Furthermore, we have our own dedicated off-site data storage centre, and we will regularly backup your critical data and store it securely in a climate controlled and robustly protected environment. This means that you can have an effective disaster recovery plan in place to ensure business continuity even if the worst happens, and it also boosts GDPR compliance.
WAST testing
We also offer web application security testing (WAST). This is ideal if your business runs an ecommerce platform, a customer portal, or any other type of web application that could be a target for cybercriminals, even something as simple as a contact form or booking system.
WAST testing involves a comprehensive approach of testing, analysing and reporting on the security of your web applications to identify and mitigate any vulnerabilities that could be exploited to steal data, gain unauthorised access to your systems, or even carry out a ransomware attack.
Regular WAST testing ensures that both the back-end infrastructure and the front-end user experience of the application is secure and reliable. This is particularly important if your business handles high volumes of sensitive data, such as financial transactions and personal information that could identify your customers.
Effective hybrid and remote working solutions
Flexible working arrangements are now the norm, whether members of your organisation travel to different sites to carry out surveys and consultations, or whether you have a multinational team who work remotely. Many locally-based staff also now appreciate the opportunity to choose between working from home or the office.
However, it’s essential to ensure that your IT systems allow your remote staff safe and timely access to the files and communications they need to carry out their job, while maintaining strong cybersecurity protocols. Our IT support service will ensure that your team has all the tools they need to work effectively and securely from any location.
