How IT Services Can Solve Top Tech Challenges for Businesses

According to research carried out by Warwick Business School, business leaders view their biggest current challenge as shifts in technology, rating it ahead of political disruption, rising inflation, or fluctuating customer preferences. This is perhaps not surprising, and technology is now the driving engine behind most businesses. 

However, there’s no denying that the shifts in technology have been gathering pace over the past few years, as AI tools burst onto the scene while the threat of cyberattacks grows more acute. Even the most tech-savvy companies need to act quickly to keep up with the pace of change and ensure that their systems are up to date.

For businesses with other priorities, managing technology effectively can be a huge challenge. However, ignoring the issue until a smaller problem grows into a crisis is obviously not the answer. Malfunctioning or outdated IT systems can slow down growth and productivity, leading to increased costs and weaker competitiveness. 

Here’s a look at how our IT Solutions can help businesses in West Yorkshire to meet some of the most common tech challenges.

Upgrading out of date software

Keeping up to date with rapidly evolving technology can be a challenge, particularly if you do not have an in-house IT team, or staff members divide IT management with other job roles. However, you could be missing out on the most appropriate and effective tools, as well as running a security risk and experiencing frequent downtime if your software is outdated. 

Our managed IT service can provide you with expert advice on selecting and implementing the most up to date and suitable software for your business and sector. This can enhance productivity and possibly automate processes that currently have to be carried out by staff, saving time and reducing the margin of human error. 

Our technicians can oversee the installation of new software to ensure that it integrates seamlessly with your existing systems, and will also offer training and ongoing support to help your team understand all the features and capabilities of the new technology. 

Supporting remote workers

Since the Covid pandemic, there has been a marked increase in the number of staff working remotely or with a hybrid arrangement. This trend looks set to continue, as research consistently shows that the majority of employees are in favour of the arrangement. 

While it can offer many benefits for businesses, such as opening up the talent pool and saving on renting physical office space, it can also create fresh IT challenges, particularly around security, access and communication. 

Our managed IT service can help your business to set up secure remote access solutions, such as cloud-based systems and virtual private networks. We can also implement fully integrated communications platforms that allow staff to easily message, videocall, and share files in one user-friendly interface. 

Our technicians can also ensure that appropriate endpoint security measures are in place, such as equipping all remote devices with automation security updates, two factor authentication, and other cybersecurity strategies. 

Updating communication systems

The government intends to fully transition the landline telecommunications network to a digital service by 2027, so businesses need to make sure that they are ready and prepared for the migration. Our team can help businesses ensure a smooth transition to VoIP systems, which if well managed, can perform better and be more cost effective. 

For example, with a fully digital system, it’s possible to unify your communication tools into one platform, so that your business can have an integrated voice video and messaging system. 

This can help to streamline your work processes, and equip your staff with modern communication tools. This can increase collaboration between teams, and create more effective customer service and client connections. 

Implementing the latest cybersecurity solutions

Cyber attacks are increasing in frequency and severity each day, and the results can be devastating for your business, causing significant damages to finances, productivity and reputation. 

Our technicians will carry out a review of your current IT infrastructure and security measures, identify any areas of weakness and make recommendations for any upgrades and improvements. We can oversee the installation of new security software, and train your staff in cybersecurity best practices. 

We can also help your business to be compliant with data protection regulations, and work to achieve CyberEssentials accreditation, which is necessary if you want to work with government departments or contractors.