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IT Support

IT Support for Lift & Elevator Companies

The lift installation and maintenance industry require reliable IT systems to ensure seamless operations and compliance with safety standards. Furthermore, the phasing out of BT landlines by 2025 means that lift engineers and installation companies need to prepare new emergency communications systems for all lifts. Here’s how Bee IT Solutions can provide you with dedicated IT support to help you stay up to date with the latest industry standards.

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Comprehensive IT Support for Lift Installation & Maintenance Companies

As traditional landlines are soon to become obsolete, we can help you transition your lift emergency communication systems to modern alternatives such as Autodialler and GSM units. This is not only for safety reasons to allow trapped passengers to call for help, but is also a regulatory requirement.

We will also recommend installing a Bradford Lifts SIM card, and offer an ongoing monitoring and maintenance service via our SIM portal at a lower cost than BT line rental. If you prefer to supply and maintain your own SIM card, that’s no problem.

Award-Winning Managed IT

We are proud to have been recently recognised as the Best Managed IT Service Provider 2023 – Yorkshire in the prestigious SME News IT Awards. This is a testament to our commitment to providing our clients with the highest level of service and support.

Effective cloud solutions

Cloud technology allows you to work more flexibly and increase productivity. Whether you are just starting to explore cloud migration or want to make better use of your existing cloud services, we can support you with seamless IT integration. For example, our cloud solutions will enable you to store, access and share technical documentation easily and quickly.

The cloud can also provide you with scalable storage solutions for documents and data, and you will have automatic data backups to guard against the risk of data loss. Collaboration tools can also be integrated with your cloud systems to allow engineers and project managers to work on-site and access support if required.

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Industry-specific security and compliance

The cyber security landscape is becoming more complex and challenging every day, as new threats emerge rapidly. Cybercriminals are becoming faster and more accurate at exploiting any weaknesses in IT infrastructure, and it is now more important than ever to have an up to date and robust security system in place.

At Bee IT Solutions, we can help you to protect your sensitive information and protect your IT systems with the latest firewalls and antivirus technologies. We can also provide you with industry-specific security solutions, such as data encryption for lift monitoring and communication systems, and GDPR compliant cyber security for client data.

We will proactively monitor your systems to ensure they are kept up to date and to identify and address any issues before they escalate. For a more advanced level of security, we can provide you with advanced web application security testing (WAST).

Our technicians will conduct an in-depth audit of all your internet applications to test the strength of your current security measures and to identify any vulnerabilities. Any areas of weakness will be promptly rectified and recommendations will be made for maximising the ongoing security of your IT systems.

Sector specific IT solutions

Lift engineers and lift installation company managers will appreciate the importance of having the right tools to hand, and this extends to your IT infrastructure. Our technicians have excellent product knowledge and will be able to guide you towards the most appropriate and up to date solutions for your sector.

We appreciate that no two lift companies are the same, and it can be a diverse sector. That’s why we will take the time to understand the unique needs and challenges of each client and provide bespoke solutions. We will oversee the installation and maintenance of any new systems so they integrate smoothly with your existing IT infrastructure.

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24/7 IT Support Helpdesk

For extra peace of mind, we provide 24/7 managed support and maintenance for remote troubleshooting, and will make on-site visits if required.

If you are looking for an IT support team with industry-specific expertise for lift engineers and lift installation companies, please contact us today and will be happy to discuss your requirements and provide you with a free quote.

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Bee IT Solutions work with industry-leading IT & Telecoms companies and have top accreditations with some of the world’s largest ICT brands including Microsoft Silver Partner, Sophos Gold Partner, Cyber Essentials and many more.