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IT Support

IT Support for Estate Agents

Estate agents deal with high volumes of communication and administrative duties on a daily basis, and this requires the most efficient IT services available. Slow and unreliable IT can lose vital business and damage the performance and reputation of your agency. At Bee IT Solutions, we specialise in providing full IT support to estate agents.

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Comprehensive IT Support for Estate Agents

We pride ourselves on building long lasting relationships with our clients, and have a detailed knowledge of the software that is widely used throughout the estate agency sector. We understand that managing extensive property portfolios and client communications effectively is increasingly dependent on digital technologies.

You can be assured that we will provide your team with round the clock support, so that you can get on with the business of selling and letting properties while we keep everything ticking over smoothly under the bonnet.

Whether you are a small independent agency with a handful of staff or a nationwide chain, we will work with you to fully understand your needs and requirements and provide you with a tailored solution.

Award-Winning Managed IT

We are proud to have been recently recognised as the Best Managed IT Service Provider 2023 – Yorkshire in the prestigious SME News IT Awards. This is a testament to our commitment to providing our clients with the highest level of service and support.

Peace of mind with the latest cyber security solutions

It is no longer enough to rely on basic firewalls and passwords to protect your business, as cyberattacks are becoming more frequent and sophisticated by the day. We are Sophos Gold Partners and we can work with you to achieve Cyber Essentials Certification.

This provides reassurance for your clients and business partners that you are a reliable and professional company to work with. Estate agents handle a lot of highly confidential and sensitive financial and personal information, and the most robust cyber security solutions are paramount at all times.

As professionals who work closely with the legal sector, you don’t need us to explain the importance of compliance with the General Data Protection Regulation (GDPR). This is essential to avoid legal penalties, and also to protect your business reputation from the damage that a data security breach could inflict.

Our team of engineers will proactively monitor your IT system with a range of the latest cybersecurity tools and software to provide you with round the clock protection. We also conduct regular security audits and provide an extra layer of robustness through phishing testing and penetration testing.

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The best software solutions

There is now an extensive range of software tools designed and developed specifically for the estate agent industry. While this can make working life much easier and more efficient, it can also make it difficult to know which systems would work best for your business.

We can assist with the procurement and installation of new software, so that you will always have the most appropriate tools for the job.

Our team prides itself on keeping up with the latest developments in the fast-moving world of IT, and we will be happy to make recommendations and assist you with software updates and the seamless integration of new systems into your current IT infrastructure.

Data backup and recovery

It’s crucial to ensure that your critical data is secure and available even if disaster strikes, and at Bee IT Solutions we have a dedicated data centre. This ensures business continuity and gives you peace of mind that your data is safeguarded and compliant with regulations at all times.

Our data centre is protected against unauthorised access and cyber threats with the most advanced security systems, and provides a climate controlled environment with a back up power system so that it will continue to function even in the event of an outage.

Furthermore, by having our own data management facility, we can offer you scalable storage solutions, so that you can easily expand or downsize according to your changing needs.

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A full range of telecommunication solutions

It’s essential for estate agents to keep lines of communication clear and open at all times, and we have extensive experience of setting up and maintaining VOIP systems so that you are ready for the transition from analogue to digital.

Whether you are arranging property viewings, liaising with solicitors, or working remotely, we can unify your telephony systems and ensure that it is always running smoothly.

24/7 helpdesk support

Whenever an IT issue should arise, our team is ready to respond promptly with helpdesk support, and site visits if required. We will not baffle you with tech speak, but communicate in plain language until the problem is resolved.

If you are looking for an IT support team with industry-specific expertise for estate agents, please contact us today and will be happy to discuss your requirements and provide you with a free quote.

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Our IT Partners

Bee IT Solutions work with industry-leading IT & Telecoms companies and have top accreditations with some of the world’s largest ICT brands including Microsoft Silver Partner, Sophos Gold Partner, Cyber Essentials and many more.